# ElevenLabs integrates ElevenAgents with NiCE CXone, Genesys Cloud, Amazon Connect and Five9

> Original title: ElevenAgents integrates natively with leading contact center platforms to deliver enterprise-ready agents

- Source: ElevenLabs Blog
- Published: 2026-11-04T12:00:00.000Z
- Bad Influence: https://badinfluence.news/items/wki0vy4k3gj4sd6spzh87z58p
- Original: https://elevenlabs.io/blog/elevenagents-contact-center-integrations

## Summary

ElevenLabs says ElevenAgents now integrates natively with NiCE CXone, Genesys Cloud, Amazon Connect and Five9, letting enterprises add voice agents to existing contact centers. Other platforms can connect over Session Initiation Protocol (SIP), and the agents support more than 90 languages and over 17,000 voices. AI Agent Connect, the Five9 integration, is a Five9 add-on that customers must enable through their Five9 account team.