# McKinsey and ElevenLabs announce alliance to scale conversational AI for enterprises

> Original title: McKinsey and ElevenLabs collaborate to take natural AI conversations to enterprise scale

- Source: ElevenLabs Blog
- Published: 2026-11-11T12:00:00.000Z
- Bad Influence: https://badinfluence.news/items/u7dkltvh2uyk9n9ef2xk1kfud
- Original: https://elevenlabs.io/blog/mckinsey

## Summary

McKinsey and ElevenLabs announce an alliance to help organizations prove the value of conversational AI through initial use cases before scaling it across the enterprise. The partnership combines ElevenLabs' ElevenAgents platform with McKinsey's industry expertise and QuantumBlack's AI engineering. The source says the alliance is starting with customer-service use cases such as insurance claims intake and policy servicing, and cites KPN, the Dutch telecom company, as an existing deployment.