# OpenAI explains how businesses can use Business Hub in ChatGPT

> Original title: Use Business Hub to shape what customers see about your business in ChatGPT.

- Source: OpenAI
- Published: 2026-11-10T18:06:43.000Z
- Bad Influence: https://badinfluence.news/items/qkcg5zv25ozn9nj3n217zzk7y
- Original: https://x.com/OpenAI/status/2120216596753121411

## Summary

OpenAI says verified businesses can create a Business Agent, update business details, and add product feeds with current pricing and availability through Business Hub. Businesses can also view aggregated insights on mentions, website clicks, and common conversation topics. OpenAI states it does not share people's conversations or Business Agent chats with businesses, and eligible businesses wherever ChatGPT is available can claim their business in Business Hub.

## Post

Use Business Hub to shape what customers see about your business in ChatGPT.

Once verified, you can create a Business Agent, update your business details, and add product feeds with current pricing and availability.

You can also see aggregated insights on mentions, website clicks, and common topics in conversations where your business is cited.

We don’t share people’s conversations or Business Agent chats with businesses.

Eligible businesses located wherever ChatGPT is available can get started by claiming their business in Business Hub.

https://openai.com/business/businesses-in-chatgpt/

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