# KPN launches Mobiel AI, a voice AI assistant for Dutch small business owners

> Original title: How KPN is bringing voice AI to the Netherlands' entrepreneurs with Mobiel AI

- Source: ElevenLabs Blog
- Published: 2026-11-02T12:00:00.000Z
- Bad Influence: https://badinfluence.news/items/qespq3eg86hkh84izervjkzer
- Original: https://elevenlabs.io/blog/kpn-mobiel-ai

## Summary

KPN, the Dutch telecom provider, launches Mobiel AI, an add-on to its KPN EEN MKB mobile subscriptions that adds voicemail transcription, call summaries and a call routing menu. The voice AI is built with ElevenLabs, which KPN chose for speech quality and conversational AI, and the two teams raised verification accuracy in Dutch from roughly 50% to 90%. Voice data stays in the Netherlands, and KPN says customer data is not used to train AI models or shared with third parties.