# OpenAI introduces Business Agents for customer product discovery

> Original title: You can also publish a Business Agent to help people explore what you offer.

- Source: OpenAI
- Published: 2026-11-10T18:06:42.000Z
- Bad Influence: https://badinfluence.news/items/odwlzfz78sodj39w8yzzkjyoq
- Original: https://x.com/OpenAI/status/2120216594244849690

## Summary

OpenAI says businesses can publish a Business Agent that lets customers ask questions, compare products, and find items that fit their needs using the business's own information. The conversations are clearly labeled and kept separate from ChatGPT's independent answers. The feature is available to eligible ecommerce and online service businesses in the U.S.

## Post

You can also publish a Business Agent to help people explore what you offer.

Customers can ask questions, compare products, and find what fits their needs using information you provide from your business—all in a clearly labeled conversation, separate from ChatGPT’s independent answers.

Available to eligible ecommerce and online service businesses in the U.S.

![](https://badinfluence.news/api/img-proxy?u=https%3A%2F%2Fpbs.twimg.com%2Fmedia%2FHWyD3OSbUAAnEVx.jpg&mode=thumb&exp=1794528000&sig=b7165afaa0b3faed)