# ElevenLabs finds voice agents resolve complex conversations faster than chat

> Original title: The longer the conversation, the higher the success rate for voice agents.

- Source: ElevenLabs
- Published: 2026-11-02T18:45:40.000Z
- Bad Influence: https://badinfluence.news/items/lnvb2edafbze3dvo4v0lim4k6
- Original: https://x.com/ElevenLabs/status/2117327298492047775

## Summary

ElevenLabs analyzed 469 production agents running both voice and chat and found that voice is the fastest path to resolution as conversations grow complex. The company says the success rate of voice agents rises with conversation length.

## Post

The longer the conversation, the higher the success rate for voice agents.

We analyzed 469 agents running both voice and chat in production and saw an interesting pattern. When the conversation gets complex, voice is the fastest path to resolution.

https://elevenlabs.io/blog/voice-wins-complex-stressful-conversations

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