# Paige Bailey says caring about customers is an engineer's ultimate superpower

> Original title: being an engineer who actually cares about humans and customers - and wants to see them succeed - is the ultimate superpower

- Source: Paige Bailey
- Published: 2026-10-28T07:14:44.000Z
- Bad Influence: https://badinfluence.news/items/jp24kwxyjx5lsw5eha8zf3fks
- Original: https://x.com/DynamicWebPaige/status/2115341478171947467

## Summary

Paige Bailey, who works on Google and Gemini, says being an engineer who cares about people and wants customers to succeed is the ultimate superpower. She calls this the golden age of developer relations. The post is a reply to Gergely Orosz's reading of an Amazon memo, which he says signals that engineers who avoid customer-facing work may not have a future at Amazon.

## Post

being an engineer who actually cares about humans and customers - and wants to see them succeed - is the ultimate superpower

welcome to the golden age of devrel

![](https://badinfluence.news/api/img-proxy?u=https%3A%2F%2Fpbs.twimg.com%2Fmedia%2FHVszRvGX0AAOxyv.jpg&mode=thumb&exp=1793404800&sig=f08e4606d8eedfb9)

## Quoted post @GergelyOrosz

> Amazon's leadership is very good at writing, but you still need to read between the lines.
> 
> What I read between these lines:
> 
> Engineers who are not "product engineers" (aka eng + PM interest) and don't like to be customer-facing will not have a future inside of Amazon
> 
> Full: https://www.aboutamazon.com/news/company-news/amazon-software-engineer-role-guideline-ai

https://x.com/GergelyOrosz/status/2115331737714622800