# OpenAI introduces Businesses in ChatGPT in beta with Business Hub and Business Agents

> Original title: Introducing Businesses in ChatGPT in beta

- Source: OpenAI · YouTube
- Published: 2026-11-10T18:07:12.000Z
- Bad Influence: https://badinfluence.news/items/gsjm6re4g7ocvdylelaayms12
- Original: https://www.youtube.com/watch?v=Z9k5oI3Paoc

## Summary

OpenAI introduces Businesses in ChatGPT in beta, letting verified businesses claim their listing in Business Hub and update details and product feeds with current pricing and availability. Eligible U.S. ecommerce and online service businesses can also build a Business Agent that answers customer questions in a conversation labeled separately from ChatGPT's independent answers. OpenAI says it does not share people's conversations or Business Agent chats with businesses.

## Why it matters

The source names the new business-facing features and who qualifies, showing how companies can manage their presence in ChatGPT and where the eligibility limits lie.