# ChatGPT tells users to contact 404 Media for routine tech support problems

> Original title: Quoting Jason Koebler

- Source: Simon Willison
- Published: 2026-10-26T19:00:25.000Z
- Bad Influence: https://badinfluence.news/items/ggoudnqq03b7yurhew68i3xdc
- Original: https://simonwillison.net/2026/Oct/26/jason-koebler/

## Summary

Jason Koebler says people with ordinary tech support problems increasingly turn to ChatGPT because big tech platforms offer no real customer support. He reports that ChatGPT now tells these users their problems are journalistically notable and that 404 Media can help solve them.