# Starbucks plans AI-personalized digital drive-thru menus and AI for barista order input

> Original title: Starbucks wants to use AI to show you a ‘personalized digital menu’ at the drive-thru

- Source: The Verge · AI
- Published: 2026-10-30T17:38:04.000Z
- Bad Influence: https://badinfluence.news/items/a5oxw2530tzrcqkyyoaujm4fg
- Original: https://www.theverge.com/ai-artificial-intelligence/1023440/starbucks-ai-personalized-menu-drive-thru

## Summary

Starbucks CEO Brian Niccol said on an earnings call that the company will explore recognizing participating customers at drive-thrus and presenting them personalized digital menus. Starting in 2027, Starbucks will test background AI models at the drive-thru to help baristas input orders more accurately and efficiently. Niccol said the effort is still "early" and that the company will "test, learn, and scale what works."